The Risks of Smart Devices During Showings

"I have a doorbell camera and smart speakers. If I tell buyers they're there, can I listen in?" Nearly every seller asks me this. The short answer: be very careful with audio. Here's what Texas sellers should know before the first showing.

Audio is the big risk

Texas is a one-party consent state, which means you can generally record a conversation you're part of. That doesn't cover a showing you're not at. Recording or listening to buyers' private conversations when you aren't part of them can break Texas wiretapping laws, which carry criminal penalties and civil damages.

What about video?

Silent video in common areas, like the front door, driveway, entry or garage, is generally lower risk. Cameras in bathrooms or other private areas are not OK. Turn off the audio on any camera that records it.

My recommendations

• Turn off audio recording on doorbells, cameras and smart speakers before showings
• Unplug or disable devices that listen, like smart speakers, in rooms buyers will tour
• Don't place cameras in bathrooms, bedrooms or other private spaces
• Let me note in the showing instructions that video cameras are present
• Never use what you hear or see to try to gain an edge in negotiations

Why it matters

Buyers expect to talk freely when they tour a home. Respecting that protects you legally and keeps the focus on your home.

Questions about your setup? Call or text me at (512) 629-9050. For legal advice about a specific device or situation, talk with a Texas attorney.

Trina Heinmiller
Team Lead | Southern Luxe Group | eXp Realty

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This page is general information, not legal advice.